Contact the Editorial Team About Casino Content
How to Reach the Aussie Betting Hub Editorial Team
We keep this page simple. Aussie Betting Hub operates entirely online, and the fastest way to reach us is by email:
Email: [email protected]
There are no phone lines, chat windows or physical offices — every enquiry lands in the same inbox and is handled directly by our editorial staff.
What to Contact Us About
Corrections and updates. If you’ve spotted an outdated bonus term, an incorrect licence number, a broken link or a factual error in any of our reviews or guides, tell us. Please include the page URL and, where possible, screenshots — evidence helps us verify and fix issues quickly.
Editorial questions. Questions about how we review operators, how our ratings are compiled, or why a particular casino appears (or doesn’t appear) in our listings. We can’t provide legal advice or resolve disputes with gambling operators, but we can explain our methodology and take feedback on board.
Partnerships and advertising. Media enquiries, content collaborations and advertising proposals. Please note that we do not review or recommend offshore casinos targeting Australian players, and we decline enquiries that would require us to do so.
Response Times
We aim to respond to most emails within a few business days. Partnership and advertising enquiries may take longer, as they are reviewed by the relevant team. If you haven’t heard back, check your spam folder before writing again.
What We Cannot Help With
We are a review and information service, not a gambling operator. We do not hold player accounts, process deposits or withdrawals, and we cannot recover funds, chase payments or mediate disputes with any casino. If you have a complaint about an operator, keep your own records — screenshots, reference numbers and timestamps — as these will be essential if you escalate the matter to a regulator.
If Gambling Is Causing You Harm
Please do not write to us about gambling problems — we are not a support service and we are not equipped to help. Instead, contact a dedicated support service via our Responsible Gambling page. There you will also find information about BetStop, Australia’s National Self-Exclusion Register.
Please be aware of two important limitations:
- BetStop covers licensed Australian wagering services only. It does not cover offshore casinos and will not close or prevent offshore accounts.
- Offshore casinos offer no Australian consumer-law recourse, no ombudsman access and no court jurisdiction — Australian authorities will not assist in recovering funds from them.
A BetStop exclusion cannot be shortened once registered. Removal requires a statutory declaration and is not possible during the first three months.
Last updated: 7 October 2026